Telephone: 01787 378226

News

Our text messaging system is now live!

MJOG, our text messaging system is now live! Text messages will be sent to confirm appointment times, remind you about appointments you have booked and give you the option to cancel your appointment by sending a text back.

In order to have MJOG used effectively and in the best way we can we need YOU to help us by keeping us up to date with your current mobile numbers. You can let us know over the phone if your number has changed or we have a short form you can fill out in the surgery. If you are not sure whether we have your mobile or the correct number, please don't hesitate to ask the receptionist, either over the phone or in person, to check to see if your details are up to date.

If you do not wish to have text messages sent to you, all we need is written and signed confirmation specifically stating that you want to opt out. Once we have this, messages will no longer be sent to your mobile.

Dispensary email address

The email address for patients wishing to order their repeat prescriptions is longmelford.dispensary@nhs.net.

 

Summary Care Record (SCR) 

 See the section on Summary Care Records to find out about what is included, who will be able to access it and what to do if you do not want a summary care record created.

 Patient Surveys

Your feedback is important to us and will help us to provide a quality service which meets the needs of our patients across the practice area.
 
We will be asking patients to complete a survey from time to time during the year. This can be done electronically, via our website or be collecting a survey form from Reception at either Long Melford or Lavenham. At the moment the Friends and Family Survey is open. Please click on the Survey button on the bottom of our home page to take part in this short survey.
 
Thank you for time and support
  

Out Of Area Registrations

Some of you may be aware that NHS England has been working towards introducing a scheme to allow GP Surgeries to accept out of area registrations. The scheme which was due to be introduced in October 2014 has been postponed until 5th January 2015. The reason is to allow NHS England time to ensure that all arrangements are in place for patients to access urgent care when needed.

Long Melford Practice has not yet decided whether or not it will participate in the scheme. At present we have decided that we will not be taking part in accepting patients from outside our area as we have not been given enough assurances on how patients who live elsewhere would access health care in the event of an emergency or if they required a home visit.

We will continue to review the situation as we receive more information. The Partners and staff at Long Melford Practice are committed to providing quality patient care, safely & until we feel confident that any new systems will protect or improve patient safety, then we will not proceed. 

Care.data

See the section on Care.data to find out how some of your data may be used by the Health and Social Care Information Centre (HSCIC)

 

Home

Welcome to The Long Melford Practice

childconsultWe are a partnership of four Doctors. We work from two modern purpose-built premises at Long Melford and Lavenham.  We are pleased to also have four additional GPs on our staff.
Our Doctors are supported by a Nurse Practitioner who will see the majority of our patients requesting an urgent appointment. Our clinical team also includes three Practice Nurses and two Health Care Assistants.

 

Our Practice Manager, Nicola Whitehead welcomes your comments and suggestions and will be happy to assist with any enquiries or problems.

 

Long Melford & Lavenham Surgery

Friends and Family

Feedback January 2019

 

You Said

You said that the reception staff provide a cheerful and efficient service. You feel the nursing staff are lovely and offer a very good service. You said you felt the doctors were very caring. You felt that clear action is taken to address management of your diabetes.

 

We Said

Thank you for your kind comments. It is very encouraging to know that you feel the Practice delivers a good service.

 

Thank you for your comments - please do feel free to tell us of anything you feel would help us in our efforts to continue to provide you with a high quality service. We value and appreciate your input.

 

Other Points of Information

If you are a carer for someone please do let the Practice know

Patient Forum

If you would like to learn more about the Practice or become more involved why don’t you come along to our Patient forum.

 

Our next Patient forum meeting is

 

Friday 8th March 2019 at 1.00pm

 

 

 Privacy Notice

Long Melford Lavenham
Opening Hours:
Weekdays 8.00 a.m. – 6.30 p.m

Address:
Cordell Road
Long Melford
Sudbury
CO10 9EP

Opening Hours:
Weekdays: 8.30 a.m. – 1.00 p.m. 
                  2.00 p.m.—6.30 p.m
Address:
36 Church Street
Lavenham
Sudbury
CO10 9SA

GP+  Appointments                                                                  

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

If you require urgent medical advise when the practice is closed please dial 111.
If the matter is life-threatening please dial 999

 

  

Friends and Family Survey
If you would like to take part in this short survey for Long Melford practice please click on the link to the right. We value your views and comments, thank you.
Named GP
Under the terms of the current GP contract GP practices are required to provide all patients with a named GP.
As one of our patients you have been allocated a named GP who will have overall responsibility for the care and support our surgery provides to you. You will be informed of your named GP at the ealriest appropriate opportunity.
This does not prevent you from seeing any other GP.
Your named GP will not be available at all times and if you have urgent needs you may need to see an alternative doctor. 
calendar Click Here to book/cancel your appointment online
View your Medical Record Online
Repeat prescriptions waste management

Opening Times

Surgery Opening Times

clockcalendarLong Melford

Weekdays: 8.00 am - 6.30 pm

Lavenham

Weekdays: 8.00 am - 1.00 pm and 2.00 pm - 6.30 pm

Dispensary Opening Times

The Dispensary is open

     Monday – Friday   8.30 am - 1.00 pm and 2.00pm - 6.30 pm

 

Contact Details


Telephone: 01787 378226
Fax: 01787 311287
Out of Hours NHS 111 or 01787 378226

Telephone: 01787 378226
Fax: 01787 311287
01787 378237
Out of Hours NHS 111 or 01787 378226

Online Services

Order your repeat medications
Cancel your appointment
Access Appointment System