July 2022

Ask My GP

Now open from 5:30 am - 2:30 pm

Here at Thornbrook we offer an on the day service and in order to move back to this after the pandemic we are accepting all appointments routine and acute via Ask My GP and telephone from 5am to 2:30pm.

After 2:30pm we ask that patients who believe their request to be urgent and require to be seen on the same day to ring us and we will triage and ensure those who need an appointment urgently are seen. 

Many Thanks 

The Thornbrook Team 

July 2022

Autumn Covid Booster Clinics

There will be NO Covid Vaccination Clinics running throughout August.

Following this the Autumn Booster Campaign will be being rolled out and our patients will be contacted once they are eligible. 

Please look out for dates on our Facebook and Website confirming this.

Many Thanks 

The Thornbrook Team. 

Medicine Order Line

June 2022

From June 2022 the new number for patients to call to order your repeat prescription is 

01246 942 751

8am-4pm Monday - Friday 

(excluding Bank Holidays)

High Peak GP Practice Enhanced Access Survey 

June 2022

Practices within the High Peak have, for a number of years, been providing extra surgery hours outside of standard practice hours. Some of these hours have been solely for the use of a practices patients and some have been available to be booked by any of the 8 High Peak practices patients (listed below).

From October 2022 the Government is planning to change how we provide these hours, and enhanced access appointments need to be provided from 6:30pm - 8pm Monday to Friday (not including bank holidays) and from 9am -5pm Saturdays. All these appointments will be available for anyone who is registered with one of the 8 High Peak Practices to book.

Please can we ask our patients to take the time to fill out the below survey to give an us an insight into the types of appointment you would like to be able to book in these times. 

Patient Enhanced Access Survey - click here

If preferred paper copies of this survey will be available at the surgery reception from tomorrow 21st June 2022. 

Many Thanks for your time. 

An important message for our patients using Patient Access

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

** Do you want to opt out of data sharing?**

June 2021

Dear patients,

NHS Digital has been directed to collect, process, analyse and disseminate general practice data to support the purposes set out in the GP Data for Planning and Research Direction 2021. This is a national initiative, and from July 1st 2021, patient data will be extracted from GP sysems on a daily basis; data will be encrypted in transit and pseudonymised.

As this is a statuatory obligation, practices are legally obliged to share this data, unless patients have opted out of having their data shared. If you as a patient want to opt out of your data being shared, apart from information used for your direct care, you have the option of registering a Type 1 Opt-out or a National Data Opt-out, or both.  

If you wish to register your opt out choice, please use the following link:

Make your choice about sharing data from your health records - NHS (www.nhs.uk)

Alternatively you can email the practice at admin.thornbrook@nhs.net for a copy of the Type 1 Opt-out form, or collect one from reception.

Information for those who have received an invite to book their COVID-19 vaccination

Please read the following letter with further information on what to expect when you attend for your vaccination:

Covid Vaccination Invitation letter

Please read the following patient information leaflet provided by Public Health England; Covid-19 Vaccination: A guide for older adults

Click on the link below to open the document:

Covid-19 Vaccination: A guide for older adults

Please do not contact the practice if you have not received an invite to book your appointment. You will be contacted in due course. Thank you.

ANNUAL INFECTION CONTROL STATEMENT 19 - 20

This practice is committed to the control of infection within the building and in relation to the clinical procedures carried out within it. This statement has been produced in line with the Health and Social Care Act 2008 and details the practice’s compliance with guidelines on infection control and cleanliness between the dates of 1^st August 2019 and 31^st July 2020

Infection Control Statement 2020

***Changes to patient access to online GP services****

Access to your patient record is available from 1st April 2020 via Patient Access, therefore we would like to encourage all current Patient Access account holders to complete the following form:Application form for online patient access

Statement of Purpose

The practice GPs, Practice Nurses and support staff are all committed to providing a high quality, safe and effective primary care service within a suitable environment.  We aim to create a partnership which encourages patients and health care professionals to work together encouraging mutual respect, holistic care and continuous learning and training.

We are committed to improving clinical governance and evidence based practice and strives to provide monitored, audited and continually improving healthcare services.  We are focused on safeguarding both children and adults.

Please only use 'askmygp' if you are wanting a GP appointment.

       **Once you request your appointment please check your emails as we will respond to your registered email address**

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Improving Patient Access **This service is on hold at the moment, clinical time has been diverted to providing the Covid Vaccine Programme** As part of a national initiative, patients will be able to access GP and Nurse appointments up till 8pm on weekdays and on Saturday, Sunday and Bank Holiday mornings, at practices across Buxton and High Peak. Appointments at Thornbrook Surgery will be available every Monday evening, and appointments will also be available to our patients on other weekday evenings elsewhere (details below) and on weekends in either Buxton or New Mills. Mondays from 6pm – 8pm at Arden House Surgery (New Mills) and Thornbrook Surgery (Chapel) Tuesdays from 6pm – 8pm at Buxton Medical Practice (Buxton) and Goyt Valley Medical Practice (Whaley Bridge) Wednesdays from 6pm – 8pm at Elmwood Medical Centre (Buxton) and Sett Valley Medical Centre (New Mills) Thursdays from 6pm – 8pm at Stewart Medical Centre Fridays from 6pm – 8pm will be offered between the practices listed above on a rotation basis. Please check our website or call the surgery for information on which surgery is on duty. For further information about who is open on what night see the below link to the North Derbyshire Federation's website page:

Citizens Advice Free, confidential, impartial & independent advice for all

New online support for people with Type 1 diabetes A new online resource for people with a new diagnosis of Type 1 diabetes is now live. It can be hard for those newly diagnosed with Type 1 diabetes to know which websites to trust, so NHS England has made it easier by collecting all the useful NHS-trusted links in one place on the nhs.uk website.

Leaving school or college? Don't ignore the signs! Getting the MenACWY vaccine from your GP practice and knowing the symptons of meningitis could save your life!

Thank you for your patience.
With your help and by actively addressing these issues we can improve our care to you.

The Thornbrook Values

Thornbrook Surgery places patient care as its highest priority.

To promote this aim we have developed the Thornbrook Values. 

Considerate

Accurate

Respectful

                                                                                                                 Empathetic

Our aim is to apply the Thornbrook Values to each action we carry out every day. 

Our values are what make us different.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

If you need any interpreting or translation of our service, we will be able to assist through the organisation Capita Translation & Interpreting .   
  
                                                                                                                                                                                                                                                                                                                                                            

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CQC rating: GOOD                                                                                                             

Opening Times

Thornbrook Surgery