Telephone: 01775 724088

News

Leg Ulcer Service Changes

Message from NHS Lincolnshire ICB regarding Leg Ulcer Service:

Leg Ulcer Patients

We would like to sincerely apologise to all patients affected by the changes to the leg ulcer service previously provided in house at Beechfield Medical Centre. The service which was planned to transition over to Gosberton Medical Centre in the longer term has encountered some unexpected difficulties which unfortunately requires further changes to the service provision.

You will be contacted shortly by someone from Lincolnshire Community Nursing Service to arrange an appointment as soon as possible. This appointment could be either at Gosberton Medical Centre or Johnson Community Hospital. Please wait to be contacted.

We apologise for any anxiety and inconvenience these changes will cause to patients and we are working very hard to put a longer term and sustainable solution in place.

If you have any concerns regarding this change, you should contact the NHS Lincolnshire Integrated Care Board (ICB) Patient Advice and Liaison Service (PALS) Tel: 0300 123 9553; Email: LHNT.LincsPALS@nhs.net

If you would like to complain to the Integrated Care Board please Telephone 01522 309299 or email licb.feedbacklincolnshireicb@nhs.net

ANNOUNCEMENT

It is with great sadness that we share the heartbreaking news that our dear colleague and partner, Dr Babu, passed away this week after a short period of illness. Our thoughts and heartfelt condolences are with his family during this incredibly difficult time.

Dr Babu was not only a valued member of our team but also a compassionate and dedicated doctor who touched the lives of many patients and colleagues alike throughout his career. His loss is felt deeply across our practice and the wider community, so we ask for your patience and understanding during this time as some services may be affected.

An online book of condolence is open to anyone who wishes to share their thoughts and memories of Dr Babu - https://www.online-tribute.com/DrBabu - a physical book is also open at the main site should anyone be unable to access online.

Lincolnshire Primary Care Awards

Yesterday (26^th March) the practice was awarded High Commendation at the first annual Lincolnshire Primary Care Awards event. This event was organised by the Primary Care Workforce Team at NHS Lincolnshire Integrated Care Board and the awards were judged by a panel of individuals who champion staff wellbeing.

Teams across the 4 pillars of Primary Care (General Practice, Dentistry, Optometry and Pharmacy) in Lincolnshire were nominated for their work in line with the 7 elements of the NHS People Promise which include compassion & inclusivity, recognition & reward, listening to staff, ensuring a safe & healthy work environment, promoting a learning culture, allowing flexibility and encouraging teamwork.

Our team are incredibly proud of the environment they have cultivated, and the support offered to them in so many ways by the partner, the management team and by each other on a daily basis. We are incredibly grateful to receive this recognition.

Some members of our team also received long service awards – Sara Harris, our Dispensary Manager and Anne Coddington, our Cardiovascular Disease Specialist Nurse for 30+ years service and Debra Cooper, our Advanced Nurse Practitioner for 40+ years. These ladies have dedicated most of their working lives to helping patients across different areas of healthcare and we are very lucky to have them in our team.

BMCAward

Pharmacy First - Lincolnshire Community Pharmacy Project

From 1st February 2024, your local pharmacy is able to provide you with advice and treatment for 7 common conditions. Your pharmacist will consult with you to assess your condition and is able to prescribe medication if needed. You do not need a referral from your GP and the pharmacist will refer you to your GP if the feel this is necessary. If you have any of the following conditions, please consult with your pharmacist before contacting the practice:

Shingles - for anyone aged 18yrs or over (symptoms include pain, burning, itching, fluid-filled blisters, red rash, sensitivity to touch)
Sore throat - for anyone aged 5yrs or over
Sinusitis - for anyone aged 12yrs and over - (symptoms include blocked nose, pain around cheeks, eyes or forehead, sinus headache, high temperature, toothache, nasal discharge)
Infected insect bite - for anyone aged 1yr or over (red, swollen, hot, itchy, pus in/around bite)
Urinary Tract Infection - for women aged 16-64yrs - (symptoms include pain/discomfort when peeing, increased/sudden need to urinate, pain low down in the tummy, cloudy/foul smelling urine)
Otitis Media (earache) - for anyone aged 1-17yrs
Impetigo - for anyone aged 1yr and over - (symptoms include red, itchy sores on skin)

Speak to your local pharmacist if you have any of the above conditions/symptoms before contacting the practice.

NO EXCUSE FOR ABUSE

We have had more than few occasions recently where our staff have been abused and upset by patients being verbally aggressive and demanding on the phone and in person.

All of our staff do an amazing job every single day and are doing the best they can with the resources we have available to us and they are following the procedures we have in place to ensure a safe and effective service.

Please remember that you are speaking to other real life human beings and imagine how you might feel if someone spoke to you or one of your loved ones in that manner.

We have zero tolerance for abusive or aggressive behaviour under any circumstances and repeated offences may results in you being removed from our patient list.

EVENING & WEEKEND APPOINTMENTS

Evening and weekend appointments are available across the Spalding PCN each week, these are a mixture of face to face and virtual, and cover a variety of clinical skill sets. A proportion of our weekend appointments are provided by Push Doctor, a remote GP consultation platform designed to improve clinical access to patients. To find out more about Push Doctor and to book your appointment, please visit their website - Online Doctor & Prescription Services with a UK GP | Push Doctor. To book an face to face appointment, please contact your registered GP Practice Reception.

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Home

Welcome to Beechfield Medical Centre

We are confident that our website will provide clear and concise help and give you the information you require in an easy and convenient format. It has been designed with patients needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our team are here to work with you in respect of your primary medical care needs, as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues, from minor ailments to Sexual Health. You are also able to do a lot of things from the comfort of your home such as order a repeat prescription book or cancel an appointment, or view a summary of your medical records.

Pharmacy First - Lincolnshire Community Pharmacy Project

Shingles - for anyone aged 18yrs or over (symptoms include pain, burning, itching, fluid-filled blisters, red rash, sensitivity to touch)
Sore throat - for anyone aged 5yrs or over
Sinusitis - for anyone aged 12yrs and over - (symptoms include blocked nose, pain around cheeks, eyes or forehead, sinus headache, high temperature, toothache, nasal discharge)
Infected insect bite - for anyone aged 1yr or over (red, swollen, hot, itchy, pus in/around bite)
Urinary Tract Infection - for women aged 16-64yrs - (symptoms include pain/discomfort when peeing, increased/sudden need to urinate, pain low down in the tummy, cloudy/foul smelling urine)
Otitis Media (earache) - for anyone aged 1-17yrs
Impetigo - for anyone aged 1yr and over - (symptoms include red, itchy sores on skin)

Speak to your local pharmacist if you have any of the above conditions/symptoms before contacting the practice.

For more information visit Pharmacy First – Community Pharmacy Lincolnshire

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The surgery is accessible to patients using a wheelchair, and there are no untoward inclines or awkward corners to negotiate. We also have several dedicated parking spaces reserved for patients displaying a disabled badge. There is a bell at the surgery entrance for those patients who require assistance with access, and we have a lift to enable movement between floors.

Parking is only available to patients while attending the surgery for legitimate reasons (attending for an appointment, collecting medication, etc.) and we do make regular checks of the car park to prevent misuse.

Please don’t forget there are many services available for you, depending on your condition. These include:

· Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest. For more information visit: www.nhs.uk

· Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes. To find your nearest pharmacy call 111 or visit www.nhs.uk

· NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you into an Urgent Treatment Centre.

· A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

We also ask that you show our staff respect and patience at all times. We are here to help you, and are trying to do that in the best possible way. Please do not shout or swear at our staff who may not be able to give you the answer you were hoping for. They do not deserve to be treated in this way and this behaviour will not be tolerated. Patients who repeatedly rude, abusive or aggressive towards or staff will be removed from our practice and have to register with another GP practice locally.

Thank you

Try the NHS App

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:

order repeat prescriptions
access NHS 111 online
find NHS services
view your health records
book appointments
and much more…

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.

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Opening Times

	Opening Hours
Monday	08:00 - 18:30
Tuesday	08:00 - 18:30
Wednesday	08:00 - 18:30
Thursday	08:00 - 18:30
Friday	08:00 - 18:30
Weekend	closed
Bank/Public Holidays	closed

Please note that the Practice closes from 2.30pm on the last Tuesday each month in order to undertake essential Staff Training. Our branch site closes at 2pm on these days. Our online contact form remains open during these times for non-urgent queries.

We also offer a limited number of appointments between 1830-2000 Monday to Friday, and on Saturdays. These must be pre-booked, routine appointments only. Please contact the practice for further details.