News
Excellent feedback from patients regarding telephone consultations
We have received excellent feedback from our patients who have had telephone consultations with our Pharmacy technician. Results can be viewed below:
CQC rating - GOOD
Mental health awareness week
Training Day at our practice for staff working across North Doncaster
- Community podiatrist
- Health coordinators
- Pharmacy technicians
We are proud to train the above new members joining the NHS in North Doncaster to support the 77,000 patients living here. We carried out training on 6/4/21 at our Mexborough surgery .
The practice has also provided policies & piloting of new roles
This will provide more healthcare support to patients of North Doncaster
Look out for the Dietitian & Health Coaches who will be supporting our patients starting in the next month or so ...this will include fitness support , weight loss etc
National Day of Reflection - Tuesday 23rd March 2021
Today marks the one year anniversary of our first lockdown. The National Day of Reflection is an opportunity for us to commemorate the tragic loss of life and to stand together with everyone who is grieving or has been impacted by COVID-19. Over the last year the COVID-19 pandemic has brought so many changes to our lives. The year has shown us what each one of us is capable of. Amongst all the sadness there is also a lot that we should be grateful for. As we look to the future, we will remember all those who are no longer with us, all the sacrifices made and all the challenges we have overcome. Thank you for supporting the NHS. This is our thank you to you. #NHS #nationaldayofreflection #manorviewpractice #teammvp #weareallinthistogether
Vaccine information - translated information leaflets
Doncaster Free Press - Retro Pictures of Doncaster's amazing NHS staff
We moved into this premises (prior to the current white wings centre) after having no doctor in place for almost 2 years, and a GP surgery that was originally based in a porta cabin.
Click here for the full article:
https://www.doncasterfreepress.co.uk/heritage-and-retro/retro/who-can-you-spot-these-retro-pictures-doncasters-amazing-nhs-staff-1848914
National Apprentice week- 8th Feb-14th Feb
National Apprenticeship Week is a great opportunity to highlight the amazing opportunities that an apprenticeship brings to employers, individuals and our NHS.
Apprentice week is about highlighting the incredible work of our apprentices Matt and Lily who have contributed a great deal to the practice, patients and the community as a whole. During such unprecedented times they are an asset to our practice where they have worked with our multidisciplinary team and have been instrumental in the running of our community vaccination campaigns.
Have you been suffering with mental health issues during the COVID pandemic?
our practice now has a specialist mental health practitioner available to deal with your problems. please call after 11am in the morning for a appointment with Rachel Dean, the mental health practitioner. Rachel works alongside other members of the GP practice team.
She also has links and connections to the psychiatric department and councillors available for our patients.
This is one of a new kind of service which we are offering to patients from July 2020.
AMP group practice opens its doors every working day of 2020 during the pandemic.
inspire of challenging circumstances with our doctors, nurses, administrative staff being infected with COVID and or isolating we continue to provide the full set of service day in day out in 2020. we have also offered and supported other practices elsewhere who were struggling to provide services given the staff being affected. we are proud to support patients from our practice and other practices as well. We did this in a is liar manner, supporting other practices when they were also affected by the south Yorkshire floods a few years ago.
Register for online services
we have increased our online availability by 50% by increasing appointments for:
Charlotte O'Reilly -Musculoskeletal specialist practitioner - joint pain, back pain, neck pain, osteoarthritis
Rachel Dean - Practice Psychiatric Practitioner - psychiatric conditions such as depression, low mood
17 years of Service
It is with great sadness that we announce the retirement of Sheila who has dedicated 17 years of service at Askern Medical Practice which is at the heart of the community. Sheila will be very much missed by the staff, patients and the community. We thank you for your service and we wish you all the best for the next chapter of your life.
You said it, We did it!
just over a year ago we fully replaced our telephone system and further purchased software to monitor incoming calls. You had stated that service has improved since.
Moving forward, we have been using this software to assess the waiting times, phone call drops and time on the telephone. the receptionist telephone hub has been extended with staff providing phone service centrally branching out to all the sites and increased the number of staff answering from 4 members to 8 members of staff. All staff members have had training to provide the highest level of satisfaction. The further good news being the waiting times have dropped from 7 minutes to 4 minutes during peak times and between 1-2 minutes during off peak times. We have presented this at the patient participation group meeting held on the 4th of November which was widely attended on a virtual basis given we are in the second lockdown.
Mexborough medical practice pilots
the practice acts as a pilot for the following:
- upto 60 additional appointments per week with Mrs Charlotte O'Reilly who is the muskuloskeletal practitioner at the practice. she has successfully completed her 6 month pilot and will continue to provide the service.
- Mental health practitioner- we currently offer upto 45 additional appointments a week with Racheal dean who is an experienced psychiatric nurse. patients can be dealt with her for mental health issues. We have excellent feedback from patients who have used the above 2 services
they are the first of their kind in Doncaster GP practices and have been used as a template for recruitment in the primary care network practices from January 2021. We have shared the workings and the success story with 11 other practices in Doncaster and further afield.
we are 100% compliant with '0 paper prescriptions'. All prescriptions have been done electronically to help with accuracy, speed and the green agenda and to reduce the infection spread by use of paper and handling.
Thank you for your feedback.
Survey on use of technology in GP and nurse consulting in primary care- June 2020
given the nature of the high infection rate of COVID-19 and numerous deaths from it, the doctors have been advised by NHS England, RCGP and the British medical association on how services should be delivered. This meant a high proportion of services were being provided through the video and telephone consultations alongside some face to face consultations.
there has been a big jump in these new forms of consultation. we have sent a text out to you on a survey linking to survey monkey and we thank you for all your responses.
the results are as follows:
60% of patients who responded were happy and felt that video and telephone consultations were adequate
10% of patients felt it made no difference
20% of patients did not like the new method of consultation, the reasons being cited were: difficulty in using technology, did not have a smartphone with camera, did not have adequate connection capabilities and some could not afford a mobile phone and had only access to a landline.
this important group which constitutes 1/5 patients we felt were at a disadvantage and did not match up with stats nationally which quoted 3-5% of patients who didn't embrace technology.
We believe we are the only practice in Doncaster who has done this survey and this has been passed onto the director of IT and director of primary care at Doncaster CCG to take note and create ways of helping these vulnerable patients.
Staff training
The team at your GP surgery is constantly striving to improve your care and improve their skills so that you have a better patient experience. We host regular team training where we educate, learn and build new skills.
World Stroke Day- 29th October 2020
click the link to see how you can get involved in the movement to raise awareness for stroke patients.
https://www.world-stroke.org/world-stroke-day-campaign/world-stroke-day
World Patient Safety week- September 2020
The overall objectives of World Patient Safety week are to enhance global understanding of patient safety, increase public engagement in the safety of health care and promote global actions to enhance patient safety and reduce patient harm. The origin of the Day is firmly grounded in the fundamental principle of medicine – First, do no harm.
The COVID-19 pandemic is presently among the biggest challenges and threats to face the world and humanity, and health care is living its greatest crisis in patient safety ever! The pandemic has exerted unprecedented pressure on health systems worldwide. Health systems can only function with health workers, and a knowledgeable, skilled and motivated health workforce is critical for the provision of safe care to patients.
At the GP practice we have weekly meetings in addition to also having quarterly patient participation group meetings to constantly evaluate how we can improve patient safety and experience.
September 2020 is Childhood Cancer Awareness Month, and is symbolised by a gold ribbon, worn to commemorate the event. This is an annual international awareness month to raise support, funding and awareness of childhood cancers and the impact for sufferers and families of sufferers of childhood cancer. It was founded in 2010 by former US President Barack Obama and is mainly run in the form of awareness events by cancer charities.
Childhood cancer is devastating to growth and development in children, and devastating to their families and friends. At a time when young people should be focusing on school, play and socialising, if they have cancer, their focus can be on medication, operations, and what life they have left.
Parents of childhood cancer sufferers have the anguish of watching their children suffer, and the stress of decisions on medications and treatments as well as decisions on time of work for themselves and time off school for the child, and worst, trying to explain to a child what is happening to them and answering the resulting questions on life and faith, and worst of all is the loss of a child to cancer, a devastation that can never be put right.
Some forms of cancer are mainly or exclusively only seen in children, and that is something highlighted by the awareness month. Children can be more resilient to cancer and cancer treatments than adults, and there are many cases of triumph and complete recovery, where children make a complete recovery and grow up to normal life. But awareness, education and support are vital, which is why Childhood Cancer Awareness Month is also vital.
Zero Tolerance Policy to Abuse of NHS staff
We know that #coronavirus is a distressing time for us all. This message is only aimed at a small minority, but please can everyone treat and respect #NHS staff in ways they would like to be treated themselves.
NHS Doncaster CCG has zero tolerance of violence and aggression from members of the public towards NHS staff. We appreciate incidents are extremely rare and the vast majority support the NHS.
Please help us by staying at home and thank you for your continued understanding.
http://www.doncasterccg.nhs.uk/coronavirus-zero-tolerance-towards-violent-and-aggressive-behaviour/?fbclid=IwAR21s4Y4oGZFONUrZN_WN8HdbPSJLl8G2qZcze85AxuFGlb-Q2Ui_wZD7UE
PPG minutes
AMP Group Practice held their first Carers forum at Denaby Medical Practice on Thursday 6th June.The staff and expert patients from our PPG would like to thank all patients who gave their support on the day.
If you would like further information on the services we provide for our patients and carers please contact the practice and speak to your site manager.
On Monday 10th June hosted our first Alzheimer's forum in support of Alzheimer's week
Latest news
Following diagnoses of Covid virus in Yorkshire, the following emergency plan will be in action:
COVID-19 Business Continuity Plan
Introduction
COVID-19 has spread rapidly around the world in 2 months. The WHO have classified it as a public health emergency if international concern. The reproduction number is estimated at 2-3. The incubation period may be up to 24 days and it appears it may be possible for asymptomatic individuals to transmit the virus to others. It has high pandemic potential. GP practices have a duty to protect their patients and a duty as employers to protect their staff. We all have a moral duty as brothers, sisters, patents, sons and daughters to protect our own families from our work related health risks. As independent contractors we need to be proactive in managing these risks for
ourselves rather than waiting for direction from others.
Plan
1. Notice on practice home page with brief information on our coronavirus plan and links to PHA website and 111 phone number
2. STOP notice on front door advising those with fever and acute respiratory symptoms not to enter but to return home and contact the practice by phone
3. Further Posters in the waiting room and notice on practice information screen re-iterating stop sign advice
4. No patients with acute viral symptoms (fever, cough, myalgia, diarrhoea) to be seen in the practice unless serious concern for their health (mainly age and co-morbidity, or if breathless).
a. As a large proportion of patients with URTI report SOB this should be assessed on phone triage by ability to speak in full sentences and can be supplemented by questioning ability to climb stairs
b. As a major reason for seeing patients is to rule out bacterial infections/pneumonia and decline antibiotics, antimicrobial stewardship will be temporarily relaxed and antibiotics prescribed if felt appropriate by the GP and allows safe telephone only management of patient
5. Option to move to total triage by telephone due to concerns that there is now transmission in the community and possible transmission by asymptomatic cases
6. Need to explore remote working options for clinical and admin staff in case they need to self isolate for 14 days or longer – BSO remote access using own devices or buy cheap laptops; cheap contract or PAYG mobile phones for telephone contact or pay staff an allowance for use of personal mobiles for business use. Also useful if entering pandemic to protect staff
from exposure in the first place and keep them well and working
7. Suspend routine work like annual bloods and BP checks for monitoring repeat meds to create capacity and reduce footfall in the practice
8. Suspend QOF work and chronic disease management clinics (ideally with Dept Health agreeing QOF holiday for those that need it)
9. Choose a room in the practice to use as an isolation room
10. All scripts issued in 3 month supply to reduce demand and footfall
11. Appoint a COVID-19 business continuity lead and deputy
12. Ensure an up to date list of all staff contact details and NOK details
13. Plan in place to redirect phones and allow remote working of practice has to be closed for deep cleaning/decontamination
14. If remote working need system to get scripts printed and given to patients
In support of Carers and Alzheimer's week the practice are holding a carers morning at Denaby Medical practice on Thursday 6th June between 10am-2pm, and a Alzheimer's morning on Monday 10th June between 10am-12noon at Conisbrough Medical practice - all patients and carers are invited to join the team.
Alzheimers week
This week is alzheimers week and the practice is working with Alzheimers society to support carers and patients with Alzheimers. We are having a drop in specialist Alzheimers support morning at the practice across all the sites, we will be writing to all our patients with dementia and their carers as well.
Please use this opportunity to discuss and share any problems you have and advise us on how we could be a more dementia friendly practice.
here is a link to find out more:
https://www.alzheimers.org.uk/categories/campaigns/dementia-action-week
carers morning:
carers week is in mid June 2019 and we have been acclaimed for providing unfunded evening and Saturday appointments for carers since 2010. This has been innovative and considered as excellent in patient need responsiveness. we are holding a cafe and coffee morning during this week and we will be writing to carers asking them to attend.
Patient participation group meeting-
Our successfully established PPG meeting is in July 2019 and the next PPG speaker is a consultant ENT surgeon. we will also be discussing how we can help the gypsy and traveller population- Askern has one of the largest populations of this community in the UK. We will also be discussing patient surveys.
Mr Yousef (MPharm)
Mr Yousef has successfully completed 6 months at the practice dealing with complex medical queries and minor ailments. He has had very positive feedback from patients and is soon to be a dad!
latest Patient Participation Group meeting- 16th April
Thank you to all the patients who came to our latest PPG meeting this April. We had a fantastic turnout. Educational talks were done on
-proactive care
-diabetes prevention
-social prescribing
For information about gabapentin and pregabalin please view the form below:
gabapentin/pregabalin patient info leaflet
patient participation group meeting- Merry Xmas to all, wishing you a happy and healthy new year.
Next Patient education meeting- Breast diseases - all you need to know 11/12/18- Mr Inder Kumar- consultant breast surgeon, Rotherham District Hospital
The Fit note- a guide for patients and staff
fitnote - click to see the pdf
Patient Participation Group meeting mid October:
There will be a PPG meeting for patients from Askern, Mexborough, Conisborough and Denaby medical practice held in mid October at Mexborough medical practice. Our guest speaker will be Mr Hassan (FRCS) who is a consultant eye surgeon at Rotherham Hospital. Please let Sana Khan (Mexborough) know if you would like to attend for catering purposes.
PPG meeting - July 2018
Our second PPG meeting of the year has been very successful with patients from askern, mexborugh, conisborough and now joined denaby medical practice coming in for the meeting.
supporting local comprehensive school students-Matthew Clark- potential NHS Pharmacist of the future
the practice has a long standing policy of inviting students from local comprehensive schools who have the potential of being future NHS heros in various roles for example, paramedics, nurses, pharmacists, doctors and dentists.
we believe if given the opportunity to train and prepare for interviews = they should be successful in entering these courses and we would hope they would come back to serve the local community. Matthew clark- 17 - son of a local police officer from the local comprehensive was given an opportunity to spend his work experience at the practice. this practice fully sponsored him in his training with the multi discaplinary team. matthew successfully completed his program and we wish him well in his application for university.
June 2018 - Cancer research UK- Race for life
Practice has an ethos of supporting national charities working locally. Every year we have supported a charitable organisation- this year we had intended to do 2. Race for life ( as we have done over previous years) in June 2018! And watch the space for another later in the year !!
April 2018 - Supporting Global health for all
Professor( Hon) Kumar was invited as the British speaker at the Kazakastan family practice association on the celebration of World health organisation ( WHO) 40 th year celebration of “ Global health for all” declaration in Almaty April 2018
Askern Medical Practice are proud to announce that they are now proud members of the GP for Veterans Health Network.
Republic Of Ireland Health Service
Prof(Hon) Vijay Kumar was invited to Mallow Health centre in Cork( Largest GP surgery in the country ) , Republic of Ireland to speak and advice on improving the care delivery in the Republic based on the evolving NHS model of care closer to home and breaking down " waiting lists " in Ireland.
Patients in Ireland could wait upto 18 Months to see a specialist and that's not the case in the U.K. , where innovative work has led to services being delivered in the community by hospital consultants including at Askern and Mexborough medical practice e.g. Orthopaedics and Opthalmology consultant services being delivered in our surgeries for patients from all over Doncaster . Ljubljana University - Slovenia
Teaching Republic of Ireland doctors & talk to Irish Surgeons
Dr Vijay Kumar attended the PSCA conference in Dublin on 25th & 26th September 2015 speaking on the current opportunities and threats in Primary Care Surgery.
Visit from Leeds GATE (Gypsy and Traveller Exchange) - September 2015
AMP bringing tighter relationships and advising Leeds CCG, public health, Doncaster/Leeds Council, Askern/Leeds Gypsies
NHS Leadership of the year award 2014/2015
Awarded for the services carried out for the patients in the community. This was awarded to our Clinical Lead, Dr Vijay Kumar at the end of 2014 at the Leeds Marriott Hotel.
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AAFP Conference – American Family Practice.
Dr Vijay Kumar presented to American Doctors and from other places around the world at the Global Health conference part of the American Family Practice in Washington DC.
The National Health Service was explicitly explained to various delegates at the conference.
Interacting down under - New models of care in the NHS...
Our practice’s clinical lead was invited to present to the rural university centre based in Lismore which
includes the University of Sydney, University of Newcross, University and Woologong. The speech was broadcast widely across to the outback to some of the Doctors working out there, talking about the various new models of care.
Visit from Kazakhstan
Visit from a leader of doctors in Kazakhstan. Damilya Negmonova attended the practice in June 2015 to see how the practice is run and learning from British care service to take back to Kazakhstan. Our staff had an excellent meeting with her and was delighted to exchange stories.
Demilya then returned with 4 professors from the University of Almaty in September 2015.
September 2015 - Dr Vijay Kumar - Honorary Professor
Dr Kumar has now been appointed as an honorary professor in international health care delivery
Education
The Practice is approved by the University of Middlesex for training for the diploma in Minor Surgery and had the accolade of have various GPs coming to train under our clinical lead.
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The practice has also trained Healthcare Assistants nationally and various lectures have been provided in Leicestershire and other areas for training.
The Practice has also done approved surgical training for level 1 and level 2 in a recent programme held in Manchester in early July 2015.
Picture below shows Dr Vijay Kumar meeting Princess Ann in Manchester at the International Surgeons Conference organised by the Association of Surgeons in Great Britain & Ireland (ASGBI) as a community member - April 2015
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Our Practice has been a long standing training practice for surgical services within the community. We offer training for GPs in various skin procedures and other procedures.
The Practice leads nationally in providing new models of surgical training at the Association of Surgeons in Primary Care (ASPC).
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Training dates- Surgery closed on dates below
Please read guidance on self care and Opiod prescribing
Patient Self care - prescribing- Doncaster CCG
Opiod prescribing guidelines - CCG statement
Vaccination Update- 08/06/21
AMP group practice will now be offering vaccinations in house at our Mexborough site for our patients. We are the first practice in Doncaster to gain this approval! Vaccinations will be for OVER 40s for their first dose OR anyone who has already had their first dose and is due for their 2nd dose (minimum 8 weeks from the first dose)
Fit note requests
DO NOT contact the surgery for your vaccination status.
GP's cannot provide letters showing your COVID-19 vaccination status.
proof of vaccination status will be available from MAY 17th through the NHS app
Struggling to get to your COVID-19 Vaccination appointment?
Latest Oxford AstraZeneca Vaccine Guidance 09/04/2021
- Everyone who has had the AstraZeneca vaccine should still have a second dose of the AstraZeneca vaccine, irrespective of age, unless they have had a blood clot or have an existing risk of thrombosis (blood clotting)
- People aged 30 and over or who have a health condition that puts them at higher risk of severe Covid-19 disease should still be offered the Oxford AstraZeneca vaccine. The benefits in protecting them against the serious consequences of COVID-19 outweigh any risk of this rare condition.
- People aged 18-29 who do not have a health condition that puts them at higher risk of severe Covid-19 disease will be offered an alternative Covid-19 vaccine where available. (This has been recommended as a precaution as people under 30 are at less risk from Covid-19 and not because they are considered to be at particular risk of developing the rare blood clot.)
- People under 30 can still choose to have the Oxford AstraZeneca vaccine if this will mean they can be protected more quickly and they have been made aware of the guidance.
COVID-19 vaccination and blood clotting pamphlet
AstraZeneca Vaccine protection stats
• National booking is now open for all aged 50 and over and teams are maximising coverage of cohorts 1-9. Patients invited outside these cohorts is stated as only permissible in exceptional circumstances. YOU WILL BE CONTACTED BY THE SURGERY WHEN ITS YOUR TURN
Some patients have not been reached yet as some numbers are not obtainable as changed but the practice has not been informed and in other cases no response has been received.
If you belong to category between 1-9 (over 50's and 16+ WITH underlying health conditions) and haven't had your first dose please:
• A reduction in the supply of vaccine has been notified from 29th March 2021 for a period of 4 weeks a letter has been sent to vaccination sites about how to manage this situation (ie by closing unfilled slots in April for first doses)
• There is currently no contract in place to vaccinate below cohort 9, cohort 6 remains the current priority .
Further Government Guidance:
Starting the pausing of shielding arrangements from 1 April 2021.
• The home delivery service by community pharmacies and dispensing practices has been commissioned from 16th March to 30th June for anyone living in England notified by Test and Trace that they need to self isolate. They are only eligible for the service during the 10 day isolation period and first port of call should be family or friends.
Covid Vaccine Update 05/02/21
We have now invite all patients in cohorts 1-4. These are:
1. residents in a care home for older adults and their carers
2. all those 80 years of age and over and frontline health and social care workers
3. all those 75 years of age and over
4. all those 70 years of age and over and clinically extremely vulnerable individuals
If you feel you are in one these groups, and have not had your 1st Vaccine, please telephone the practice after 2.30pm.
There are plenty of appointments next week for you, please remember that phone lines will by busy with acute medical problems.
ADVERSE WEATHER CONDITIONS- 02/02/21
All GP surgery sites remain OPEN, however due to the heavy snowfall, and some staff are having difficulty getting to the sites, some face to face appointments may be cancelled.
Register for online services- Accessible 24/7 to book appointments.
we have increased our online availability by 200% by increasing appointments for:
Charlotte O'Reilly -Musculoskeletal specialist practitioner - joint pain, back pain, neck pain, osteoarthritis
Rachel Dean - Practice Psychiatric Practitioner - psychiatric conditions such as depression, low mood
How to access online services:
step 1: come into the surgery with photo ID
step 2: fill in the forms to receive your username and password
step 3: Access the online platform for booking appointments and login via your username and password.
250% increase in staff answering the phone in the morning
Following your feedback in 2019 and 2020, we have now invested in new telephone systems and software and a huge number of care navigators at the practice.
The software provides daily information to the telephone HUB leaders everyday. The average waiting times for December 2020 and the first week of January 2021 is between less than 30 seconds to 12 minutes. we are also happy with the feedback that you are providing with the ongoing independent patient survey showing that you are pleased when the telephone system states your number in the queue.
please keep giving us your feedback!
AMP Practice shortlisted for 'Practice of the Year'
We are proud that our team has been shortlisted for this national award for work done locally . We believe this may be the only practice selected from South Yorkshire.
This is the 2nd Award as we won the Runners up
“GIO healthcare award “ in Summer on work done locally but shared nationally & across EU .
Prof Kumar has been on BBC again yesterday morning and booked for another on Sunday afternoon, on current work done locally & nationally .
We are keeping our fingers crossed
Meanwhile, can our team Offer you the “Seasons Greetings “ and wish for better tidings in 2021 !
COVID-19 Vaccine information:
You may be aware that the practice has been working hard, making preparations to administer the vaccine to members of the public. As per government guidelines, the following priority will be given for the vaccine. you will be contacted centrally first and then by the practice.
click the links for more info :
COVID-19 vaccination: guide for older adults
COVID-19 vaccination: what to expect after vaccination
COVID-19 vaccination: why you are being asked to wait
Free flu jabs are still available for those who haven't had them!
Anyone over the age of 50 who has not had their free flu vaccine please contact the surgery to obtain a vaccine - late night appointments are available
URGENT- FOR ALL SICK NOTES/FIT NOTES
You no longer need to contact the surgery by telephone to request a sick/fit note from our surgery.
Please either
1) download and print this form (see below) and complete. please drop off the printed copy in person at the surgery
2) OR alternatively download the form from below and fill it in electronically via your device and simply email us the completed form to the following email address:
donccg.askern-medical-practice@nhs.net
MED3 request form- click here to download
URGENT-NEW 2021- FREE FLU JABS FOR OVER 65s and SHIELDING patients
PLEASE RING US TO BOOK
1)we are offering priority for flu jabs for ALL over 65s
2) following this patients of ANY age who fit into the following categories can book in for a flu jab free
- people with certain medical conditions (including children in at-risk groups from 6 months of age)
- pregnant women
- people living with someone who's at high risk from coronavirus (on the NHS shielded patient list)
- children aged 2 and 3 on 31 August 2020
- children in primary school
- children in year 7 (secondary school)
- frontline health or social care workers
if you are NOT SURE THEN RING US as we have your health records, and we can see if you are eligible or not
3) later on in the year we will be asking 50-65's to come in and have flu jabs.
PLEASE RING US TO BOOK
please ring us also if you have any doubts
GO National Awards- Finalist for excellence in public services
Community Surgery Update- Services resumed.
We are glad to announce that community surgery and joint injections have now resumed. However we are operating on a limited service only due to government guidelines (which are continuously being updated) which we are adhering to. Services have been resumed adhering to strict national guidelines to ensure the safety of staff and patients.
Anita Jackson Retirement- 34 Years in the NHS
It is with great sadness that we announce the retirement of Anita Jackson who has worked at Askern Medical Practice GP surgery for the past 34 years. During this time she has led the reception team and worked tirelessly to serve the community. During perhaps one of the most difficult periods for the GP practice and community in the early 2000's where there where no doctors, limited staff and no manager (the surgery was run by Doncaster PCT, 12 miles away) - she singlehandedly held the practice together.
Her kind and joyful presence will be missed by not only the staff but also the patients who visit the surgery. We wish her all the best as she embarks on the next chapter in her life.
'I have worked within the NHS for 34 years, the past 17 years being with the Askern Medical Practice working alongside Professor Vijay Kumar & Team from 2003 - the practice formerly known as The Spa Surgery.
What a change I have encountered over those years! From hand writing repeat prescriptions and running drop-in surgeries, sometimes not knowing how many patients would turn up to see a doctor, to learning a computer programme and printing prescriptions and booking appointments amongst other things.
Attending TARGET training sessions were always very interesting where we looked forward to meeting other practice teams along with some incredibly good training.
As Senior Receptionist I had lots of duties and responsibilities, too many to mention. The main ones being in charge of our team but most important of all to provide a friendly and efficient service to our patients. I have also been a Fire Marshall and amongst other things most recently, was appointed Gypsy/traveller champion.
I have worked with some remarkable reception staff that I have mentored in their training. I am lucky to have worked with them as they have remained my friends.
Of course there has been some stressful times during my time with AMP but the happy times outweigh them. For instance our annual Christmas party where we got together with our branch surgeries and had such a good time, eating drinking and dancing.
I have made several attempts to retire but always changed my mind knowing that I would miss my colleagues, doctors and our lovely patients, some of whom would come to me for advice or just a little chat.
Askern Medical Practice has been and always will be a major part of my life and as I embark on a new chapter, I am leaving with the fondest of memories.'
Anita Jackson
Community Surgery Update- Services to resume soon.
We have received great demand for our community surgery and joint injections service which had to be put on hold due to COVID-19. We anticipate our services to resume soon, however we are waiting for further guidance. We shall keep you informed of updates.
72nd Anniversary of the NHS
This weekend, to mark the NHS’s 72nd anniversary, NHS organisations and staff will be taking the opportunity to say ‘thank you’ back to everyone who has supported them so far to respond to the Covid-19 pandemic.
On Sunday 5 July, the day the NHS was founded, the whole country is invited to come together at 5pm and applaud all those who have volunteered or helped keep the NHS and its staff going, and the commitment, courage and sacrifice shown by so many.
During these times of uncertainty across the UK, extraordinary people are making extraordinary things happen. Nationwide, nurses, doctors, carers, GPs and other healthcare and key workers are isolating from family and friends, re-training, re-deploying, volunteering and even coming out of retirement to join the effort to help tackle this pandemic – supported by members of the public who have been volunteering and donating food and other items.
Some face to face appointments will resume- Face mask/Covering mandatory for ALL patients
The practice will resume some face to face appointments for blood tests and cytology. Please can all patients make sure they are wearing either a mask or a face covering for their face to face appointment as this is mandatory.
Supporting Gypsy, Roma and traveller month
It’s Gypsy, Roma and Traveller History Month! Once again we celebrate the culture, history and heritage of these communities.
During the pandemic we have been working hard to make sure that our traveller communities are supported through initiatives.
- there have been texts sent to the community
- Vulnerable patients in that BAME community assessed and supported
- Social prescribing referrals done
- Regular & upscaled proactive care in place
Please see the following article for more info on Gypsy and traveller history- 'raising a family differently'
https://www.cornwalllive.com/news/cornwall-news/cornwalls-traveller-gypsy-past-what-4220367
Prospective Medical students:
If you are an A level or GCSE student who is interested in a career in medicine, click here for more information regarding life in general practice - the interactive platform is run by the royal college of General Practitioners.
https://www.youtube.com/watch?v=Y0AWrj1EmDY&feature=youtu.be
https://www.youtube.com/watch?v=0BsRnI1C8G8&feature=youtu.be
Alert- possible cervical screening text messaging scam
We are aware of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.
These messages are NOT from the NHS Cervical Screening Programme.
The Action Fraud Line has been contacted.
If you are unsure please call the practice to check if you are due for your cervical screening.
mental health awareness week
With everything that is going on right now, it's more important than ever that we think about our wellbeing. Even if you are working remotely right now, Mental Health Awareness Week is still a great opportunity to share wellbeing tips and resources. Despite being physically apart right now, we can still share our personal experiences and offer each other support.
From virtual fundraising ideas to help bring your team together, and finding fun ways to pass the time, we also have a vast range of information and tips which you can share with your colleagues on how they can continue to take care of their mental health during the pandemic.
Chronic diseases peer support groups
COVID-19: guidance for the public on mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
Coronavirus (COVID-19): What is social distancing?
Coronaviruses can be spread when people with the virus have close, sustained contact with people who are not infected. This typically means spending more than 15 minutes within two metres of an infected person, such as talking to someone for instance.
click the link for more information:
https://publichealthmatters.blog.gov.uk/2020/03/04/coronavirus-covid-19-what-is-social-distancing/
vvk
Coronavirus (COVID-19) – 5 things you can do to protect yourself and your community
In recent weeks cases of coronavirus (COVID-19) have been seen in an increasing number of countries across the world and we expect to continue to see more cases here in the UK over the coming days and weeks.
The UK has well-established plans to deal with outbreaks of infectious disease and everyone can play an important role in making these plans work, slowing down the spread of coronavirus.
click the link for more information:
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Zero Tolerance Policy to Abuse:
Following an incident at the medical centre - We know that #coronavirus is a distressing time for us all. This message is only aimed at a small minority, but please can everyone treat and respect #NHS staff in ways they would like to be treated themselves.
NHS Doncaster CCG has zero tolerance of violence and aggression from members of the public towards NHS staff. We appreciate incidents are extremely rare and the vast majority support the NHS.
Please help us by staying at home and thank you for your continued understanding.
Coronavirus (COVID-19): Shielded patients list
NHS Digital has published the shielded patients list (SPL), which is enabling partner organisations across government to support and protect those who need shielding at this time.
for more information regarding the shielding of patients please click the link below:
https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19
Son of one of our Site Managers:
Our very own superhero - the NHS 'We stay at work for you. please stay at home for us!'
Urgent
If you suspect that you have a chest infection please stay at home and ring the surgery for a telephone consultation due to the COVID-19
If you suspect you may have COVID-19:
- Use the 111 online coronavirus service to find out what to do next (it’s a few simple questions and then tells you what to do).
- Do not go to a GP surgery, pharmacy or hospital.
In Scotland, call your GP or NHS 24 on 111 out of hours. In Northern Ireland, call 0300 200 7885
AMP GROUP PRACTICE - MISSION STATEMENT
We strive to deliver SAFE, high quality compassionate CARE to all our patients.
We are committed to work in a supportive courteous manner, in partnership with our patients.
We take a proactive approach to the NHS and General Practice, whilst remaining RESPONSIVE to the needs of our diverse practice population.
We are proud of our well trained, WELL-LED and highly motivated Primary Care Team who are here to help.
We will always do our best to provide an EFFECTIVE service.
CORE VALUES
Putting patients at the heart of everything we do
Quality – Providing high standards of care
Equality – We operate within an ethical framework through openness and transparency
Compassion – Caring about our patients.
Staff – Our practice team is committed to teaching, learning and professional development
6 National award winners
2 NHS awards in leadership
CARE FOR LIFE
Please see Below our Chaperone Policy;
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Serving You
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access
The practice provides a disabled ramp and access to the waiting room and further comfortable access into the consulting rooms.
There is a toilet for disabled and wheelchair users. Should any disabled person require further assistance please ask at reception.
We are proud of our Diversity , Truly Reflecting British society today and Following languages are spoken by Clinical & Administrative staff :
1- English
2- Hindi
3-Tamil
4-French
5- Nigerian Pidgin
6- Urdu
Latest News
We held our first Fibromyalgia support group at our Askern Medical Practice on 10th February 2020. Further meetings will be held throughout the year, please feel free to join in.
Free NHS Health Checks
If you're aged between 40 - 74 years old, with no history of diabetes or heart disease, please contact the surgery to see if you are eligible. If you are, we will offer you a free NHS health check with one of our trained Health Care Assistants.
Target Development Sessions Dates - The surgery will be closed on the below dates for the afternoon for training in line with other Doncaster Practices between 12-6pm:
22nd April 2020
13th May 2020
10th June 2020
8th July 2020
16th September 2020
14th October 2020
11th Nov 2020
13th Jan 2021
10th Feb 2021
17th Mar 2021
Medical cover available on ringing the surgery
latest Patient Participation Group meeting- 17th December 2019
Thank you to all the patients who came to our latest PPG meeting this December. We had a fantastic turnout.
All staff training on Sepsis / Cardiac resuscitation November 2019
Reflection on week with AMP Healthcare
I was lucky enough to be able to spend a week with the staff across medical practices in Denaby, Mexborough and Askern. This was a great opportunity to improve my understanding of primary care provision, and see the potential for primary care to tackle the challenges currently facing health care providers. I was struck by the innovative procedures and practices provided across the practices. This included seeing minor surgeries, which included the removal of moles, skin tags, and providing therapeutic injections for a variety of conditions. Minor surgery in primary care is a cost-effective way of providing patient care, and was popular with patients, providing care close to home.
The friendliness and enthusiasm of all types and seniorities of staff was especially wonderful to see. Admin staff, practice managers, GPs, practice nurses, and healthcare assistants all shared a passion for providing high quality patient care. It was helpful to see the key role admin staff play in managing the patient’s journey, helping to book or cancel patients, keeping records up to date, and directing patients to the services most applicable to them.
Particular highlights of my week included the chance to see baby immunisations, where staff were comforting and supportive of the patient and parent; and seeing the provision of cervical smears, where clinician’s sensitivity and skill ensured patients felt supported and at ease. I saw first-hand the provision of patient choice, and the personalised relationships between the patient and clinician built over many years, enabling high-quality care.
Philippa West – NHS Graduate Management Trainee
Askern Medical Practice are proud to announce, That WE are now proud members of the GP'S for Veterans Health Network. Please contact the surgery for further information.
Alzheimer's week
This week is Alzheimer's week and the practice is working with Alzheimer's society to support carers and patients with Alzheimer's. We held our first successful Alzheimer's forum today at our Conisbrough site with our specialist from the Alzheimer's society. The practice was support by our expert patient panel
November 2017 Staff Education Afternoon
December 2017 PPG Meeting
2017 Overview
Awards At Primary Care Surgical Association- Tralee,Rep. Of Ireland 2017
Teaching Slovenian Healthcare Students On iInovations In Healthcare- February 2017
Learning And Supporting Gypsies and Travellers In The European Union - February 2017 - Maribor
Supporting A Move From Soviet Model Of Healthcare To A British Model- Almaty, Kazakhstan, Central Asia - May 2017
Setting Standards In Community Surgery In The UK On Patient Safety- Coventry- May 2017
Our Practice International Contribution In Setting Standards In Community Surgery- PCSA - Republic of Ireland - October 2017
Welcoming Kazakastan PHD Doctors- Supervising Thesis- Teaching British Healthcare
Non-Medical support for the local community
Askern medical Practice - Doctors helping students from comprehensive schools to enter medical school
The practice have been forefront for many years in supporting students from perhaps disadvantaged backgrounds who are aspiring to study medicine. We altruistically offer time, effort and coaching for the students to help them obtain a place to study medicine. The practce has got a high success rate. The intention is to bring back Doctors to work in their own areas particularly this part of South Yorkshire which is very deprived and a hard to recruit area.
RECENT CANDIDATE...
Michael Clarke Aspiring Pharmacist, Work placement
In November 2016, I was lucky enough to be invited to a work placement at all three of Professor Kumar’s Surgeries. During the period I was on placement I got to observe how a vast team worked together in a tight knit community and had the opportunity to spend time with every member of this essential team that provided a wonderful service to this local community of Askern Mexborough and Conisbrough.
My time at the surgery allowed me to observe how all of the healthcare professionals worked closely to the benefit of the community providing the best healthcare possible. I feel this was of great use to me as I am personally following a career path in to pharmacy role. I am currently in my last year of A-Levels, progressing in to university in the not too distant future. This was not only a educational placement but also offered me the opportunity to witness first-hand how best to deal with patient interaction, gain individual skills thus being something I can adapt and implement as I endeavour on my pharmacy career.
While providing excellent care to the community, Mr Kumar also relieves the NHS waiting lists by offering the facility to preform minor operations at some of his practices, another great experience I got to observe. My time throughout the placement was thoroughly eye opening and the knowledge gained invaluable from the short period of time spent. It has also lead me to have a vast amount of respect for the work that goes into planning and providing the best care possible which is essential to the wider community.
I would also like to make a special mention to all the staff members, Such as the reception staff and the nurse’s that work tirelessly behind the scenes to allow for such a smooth operation to be carried out, as this would not be possible without their efforts, which also alongside the great work of professor Kumar allow for excellent care to be provided.
This work placement inspired me to follow a career path in to the medical route amongst the community. I hope that in the near future, as the pharmacy role is ever evolving, I am able to work side by side with professor Kumar again, Not only as a student but as a working healthcare professional, allowing for the continuation of his great work and dedication.
Deepthi Balaji
What joy it brings me to post about my two-week observership at the Mexborough and Askern Medical Practices, during my time in the UK! Having come from India, the opportunity to 
observe at the Medical Practices was a fantastic eye-opener to how Primary Care in the UK works.
I was thrilled to be able to sit in with the GPs and Nurse Practitioners during their consultations and get a glimpse of the types of cases that are dealt with in Primary care as well as the follow up care for the patients. I particularly enjoyed feeling comfortable enough to ask questions, both medically related and generic ones, to the medical personnel in between consultations.
The exciting hands on experience in the reception really helped me appreciate the administrative roles of staff; I got to assist with making QOF recalls, doing some coding and scanning and even helping to manage repeat prescriptions! Being present in a clinical meeting was another surreal experience that helped me understand how various issues were raised and dealt with by the team, both medical and administrative, at the practice. – The snacks provided were much enjoyed, too!
It was such a privilege to not only be observing here but also included as one of the amazing team, in the short time that I was there. I was delighted to talk about my experiences gained here, in my medical school interview and am very excited to be off to Liverpool to study medicine, in September! A huge and hearty thanks to all my lovely friends at Mexborough and Askern Medical Practices for helping me get one step closer to my dream!
Opening Times
Opening Times 
The practice is open:
-
Monday, Wednesday, Thursday, Friday 8.00 am - 6.00 pmTuesday 8.00 am - 8.00 pm
- Saturday mornings 09:00 – 11:30 (pre-bookable) on alternate weeks to our Mexborough Branch Surgery.
During Lunch between the hours of 13:00 – 14:00 please note the telephone is switched over to the emergency mobile telephone number which you can contact us on. However, the surgery is open, clinics are in operation and the reception is operational as normal.
There is emergency cover for medical emergencies only. To contact the surgery please ring 01302 700378 and you will be given a telephone number for medical emergency only.
Please note that on Thursday afternoons the telephone is switched over to the emergency mobile telephone number which you can contact us on after 12:00. However, the surgery is open, clinics are in operation and the reception is operational as normal.
Contact Details
Online Services
