Stay Alert

We all know that the NHS is here to help and support us through the current crisis.  

Don't forget the NHS are also here to guide and help you with any other health concerns you may have.

Its very important that patients who are having health problems contact
the appropriate NHS provider to ask for help or advice.

Please open the attached document for more information. 

NHS Key information for patients

______________________________________________________________________

NHS Help to Care app

Supporting everyone who provides care
for others in Kent and Medway

The app is designed to help spot the signs of a health problem and find the
right information and advice. There is an assessment section which will help
you decide if the person you care for is developing a health problem that
needs medical help. The app will direct you to good quality advice.

You can download the app by searching for Help to Care in the app store on
your Apple device, or in Google Play if you have an android device.

Find out more at

https://www.kentandmedwayccg.nhs.uk/news-and-events/news/nhs-and-social-care-launch-app-support-people-who-care-others

The White Cliffs Medical Centre is committed to providing the highest possible quality of patient care. Our aim is to provide consistent and convenient access to a well-trained, well-motivated primary healthcare team. Our preference is to use a holistic approach to patient care and involve team working wherever this is acceptable and likely to improve outcomes.

We hope to use our website as a way of presenting our patients with an up-to-date resource for all information relating to our Practice. We will keep it current with any news, developments and details that are relevant to the practice and our patients. 

As well as a source of information about our Practice, the staff and the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information. If there is topical health information we will also add this to the website.

Repeat Medication Requests

Please note that we do not take
repeat prescriptions requests over the telephone, as this blocks the line for patients with medical needs. We do, however, offer a number of alternative ways to order your medication from us.

Patient Access (you will need to request the security codes from us).

Paper request by using our letterboxes, one inside the building and one outside.

Email to : kmicb.wcmcpatientcontact@nhs.net 

Collection of Sick Notes / Blood Forms etc

Please note that collection of any documentation from the surgery needs to be
between 2pm and 5pm Monday-Friday. 

Friends and Family Tests

FFT - August 2023

FFT - September 2023

FFT - October 2023

FFT - November 2023

FFT - December 2023

FFT - January 2024

FFT - February 2024

FFT - March 2024

FFT - April 2024

Folkestone Road Surgery

Please allow 72 hours for prescriptions to be ready for collection

Reception is open:

Monday, Tuesday and Friday between 07:30 and 18:00

Wednesday and Thursday between 08:00 and 18:00

You may telephone us any day up to 18:30

Consultation times are as follows:

Walk in Clinics will return to our Folkestone Road site on Monday 6th June 2022.

It will be a combined clinic with GPs and Nurses who can deal with minor illnesses. The Walk in Clinic will run Monday to Friday 8am - 9:30am.

We will also have appointments available for telephone triage.

Shepherdswell Surgery - By appointment ONLY

Please allow 72 hours for prescriptions to be ready for collection

Reception times are Monday to Friday between 08:30 and 18:00 (except Tuesday when we close at 12.30)

Consultation times are as follows (all appointments are pre-bookable):

 * Please note that both sites will be closed for GP/staff training from 12:30hrs on the following dates:

24th May 2023

22nd June 2023

19th July 2023

23rd August 2023

21st September 2023

18th October 2023

23rd November 2023