Opening hours

Monday to Friday 8am-6pm

Surgery Number: 01467 642289

Emergencies- Option 1 or Dial 999

Appointments & General Enquiries: Option 2

Prescriptions: Option 3

Results: Option 4 

If you are calling out with surgery times for prescriptions please call 01467 475400

Emergencies

If at any time your condition is thought to be life-threatening, you should call 999 or attend A&E immediately. See below some examples

• Accidents involving unconsciousness
• Chest pains
• Choking
• Collapse
• Loss of power in a limb
• Overdose
• Severe breathlessness
• Sudden severe bleeding

Appointments & General Enquires

This line is open between 8:30am-5:30pm Monday- Friday.

 Please provide the receptionist with a brief description of the problem and they will be able to direct you towards the appropriate clinician.

Prescriptions

Please call the surgery and press option 3. This will take you to a voice mail service where you can leave your Name, Date of Birth, Telephone number and all the medication you require. If you are calling out with surgery times please call 01467 475400 and the same procedure will apply. You can also hand in any repeat slips into the box at reception during opening hours. 

We do advise all prescriptions will be ready to collect from the chemist within 3 working days.

Results

Results Line operate between 11am-5:30pm. Please call the surgery between these times and press option 4. 

ZERO TOLERANCE

The practice considers aggressive behaviour to be any personal, abusive, intimidating & aggressive comments, cursing, swearing, physical contact, aggressive or threatening gestures.

The practice will request the removal of any patient from the practice who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police.

Parking

Just to remind patients when attending the surgery. There are parking spaces directly outside the surgery, Car park behind the pharmacy and a car park on Aquithie Road across from the Fish and Chip shop.

Please DO NOT use the Doctors spaces outside the surgery or behind the surgery. These spaces are for GP’s and also staff parking for local businesses.

Disabled & Pushchair Access

Disabled, pushchair and pram access, is available at the rear of the building.

There is also disabled parking spaces outside the Surgery.

We also have a toilet in the Surgery that provides baby changing facilities and access to mobility users.

Opening Times and Contact Details

The surgery opening times are from 08:00am till 18:00pm Monday to Friday.

Phone lines

Emergency calls 08:00am – 18:00pm

Appointments/General enquires 08:30am – 17:30pm

Results 11:00am - 17.30pm

Out of Hours

Between 18:00pm - 08:00am on weekdays, weekends and bank holidays, for urgent medical advice or attention please call NHS24 by dialling 111

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Please note that out of hours cover is not a "walk-in service". You must call NHS 24 for advice first.

In a genuine emergency you should call 999.

Public Holiday Closures 2025/2026

Monday 5^th May 2025

Thursday 25th December 2025

Friday 26th December 2025

Thursday 1st January 2026

Friday 2nd January 2026