News
GP ACTIVITY DATA FEBRUARY 2025
STATIN
There are advantages and disadvantages to taking a statin, which this decision aid explains. It is important that you make a decision that is right for you.
Click here to find out more information - Should I take a statin
NHS APP
We are pleased to announce that you can now access health services from St. Luke’s Surgery on the new NHS Wales App. The App is a simple and secure way to: book routine appointments, order repeats and view parts of your medical record. To access the App you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available.
FEAR OF FLYING
We have taken the decision to stop prescribing Diazepam outside the terms of its licence, including as a sedative for aircraft flights. This policy decision has been made by the GP Partners and will be adhered to by all prescribers working in the practice.
Please read the our 'Fear of Flying' document for further information
Self help and referral to physiotherapy services
Patients with musculoskeletal problems may contact the physiotherapy services directly using the numbers listed below, or seek self-help which is available by visiting the above website
- 01495 768641
- 01495 768642
- 01495 768616
Public Health Wales Coronavirus
Support for Vulnerable people during the pandemic
Advice from MacMillan for patients living with cancer during the Coronavirus Pandemic
Comprehensive cancer information and support is available on the Macmillan Cancer Support website at www.macmillan.org.uk including guidance on how to self isolate and social distance, during the outbreak.
For the latest information from the BBC newsfeed - see below
Out of hours services - dial 111
NHS Direct Wales and your local GP out-of-hours services now share this easy to remember number...111 It is free and will help you find the right advice, support and treatment.
For life-threating emergencies dial 999. For urgent medical attention when your surgery is closed dial 111.
111 Service - Frequently asked questions
In-house Physiotherapy Assessment & Advice Service
The Practice now holds a weekly physiotherapy assessment and advice service. If you are over 16 and need advice or to be assessed for a muscle, bone or joint problem or injury, please contact us and we can arrange an appointment for you to see our Physiotherapist. Clinics are held every Tuesday morning at the surgery.
Minor ailments clinics
ST Luke's Surgery now offers a daily pharmacy-led Minor Ailments Clinic - contact the surgery for details or see below for a list of the types of ailments which can be dealt with in the clinic:
Welsh GP Record - NHS Wales is making changes to the way your information is used for your care
From autumn 2016 key health information from the records held by your GP will be available to support outpatient appointments, in an emergency and in the community. See here for more details: The Wales GP Record-Information Leaflet
Local Emergency Centre (LEC) at Ysbyty Ystrad Fawr (YYF)
The Local Emergency Centre includes all the following services in one area of the hospital
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Minor Injuries Unit
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Medical Assessment Unit
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Out of Hours GP Services
Check here for full details of what the Care Centre is able to offer our patients, including how you may be treated and cared for if you need any of the above services:
Stop Smoking Wales Dim Smygu Cymru
Free treatment and help to quit smoking is available through Stop Smoking Wales. Sessions are held in numerous locations Further information is available here:
Quit Smoking Sessions
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Welcome to St Luke's Surgery
Patient Information
We are pleased to announce that you can now access health services from St. Luke’s Surgery on the new NHS Wales App. The App is a simple and secure way to: book routine appointments, order repeats and view parts of your medical record. To access the App you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available.
Download the NHS App here
Please be aware that sick note requests will no longer be available for request via our eConsult platform.
Patients that require a sick note are required to attend the surgery and complete a request providing inclusive to and from dates and your condition. You will also need to confirm your up to date contact number should a clinician need to contact you.
A GP may not always be the most appropriate person to see - eConsult helps us to know what you might need help for so that you can be directed to the right member of staff for the help you need first time around.
Should you have any queries please contact the surgery on 01495 244205
You can start your eConsult here eConsult
E-consult is an email option for contacting the surgery. We aim to respond by the end of the next working day. Please do not therefore use this method of contact for 'urgent' clinical requests. Please also note that this service is unavailable during weekends and bank holidays
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Access
The surgery is constructed at ground level and is accessible to all. Disabled patients please contact the surgery if you have any difficulty accessing our services. There is a designated disabled parking bay within the staff car park.
Practice Leaflet
You may request a copy of our practice leaflet from our reception staff or print your own copy from here:
Opening Times
2025 Bank Holiday Closures
Monday 1st January
Friday 18th April
Monday 21st April
Monday 5th May
Monday 26th May
Monday 25th August
Thursday 25th December
Friday 26th December
Other than the above seasonal BH please see below for normal opening times.
Opening Times
| Morning | Afternoon | |
| Monday | 08:00 - 13:00 | 13:00 - 18:00 |
| Tuesday | 08:00 - 13:00 | 13:00 - 18:00 |
| Wednesday | 08:00 - 13:00 | 13:00 - 18:00 |
| Thursday | 08:00 - 13:00 | 13:00 - 18:00 |
| Friday | 08:00 - 13:00 | 13:00 - 18:00 |
| Weekend | closed | closed |
Patients are able to access a receptionist via the telephone Monday - Friday between 08:00 and 18:00
(18.00 to 18:30 for emergencies only).
Contact Details
Online Services
