News
Dear Patients
If you are experiencing flu like symptoms eg cough, high temperature , or any respiratory problems please do not enter the surgery. Go home and ring the following number 02897562929 for advice.
If you feel you need to speak to a doctor or healthcare professional, please contact surgery from 8.30am - 10.00am, and 2.00-3:30pm and be prepared to provide some basic information in order for your call to be triaged.
Travel Vaccination Information
If you require any vaccinations relating to foreign travel you need to get specialist advice from a Travel Clinic
Please plan ahead at least three months in advance of your departure date to ensure there is time for you to get your vaccinations in time.
The Travel Clinic will carry out a travel risk assessment and provide you with a letter detailing the vaccinations you need. Please bring this letter into the Surgery so that our Practice Pharmacist can arrange a prescription for the vaccinations that are not provided on the NHS.
You must then make a telephone appointment with our Nurse Practitioner who will speak with you and inform you of any free NHS vaccinations that you may need for your travel, the Nurse Practitioner will then make you a face to face appointment with her to have the vaccines administered. Your prescription for your travel vaccines will be sent to your designated chemist and YOU MUST COLLECT THESE VACCINES AND BRING THEM WITH YOU TO YOUR APPOINTMENT.
If several family members are going on the same trip, please ensure that each family member has a letter from the Travel Clinic detailing the vaccinations they need.
For further information: Travelling Abroad Vaccine and Health Advice
Further Travel Information
The following websites will give you additional travel advice
Travel Health for information of vaccinations available on NHS
MASTA for private vaccination clinics
Gov.uk for specific country travel advice
EHIC to apply for your free European Health Insurance Card
BHSCT Childrens Symptom Checker
Children’s symptom checker | Belfast Health & Social Care Trust website (hscni.net)
Childhood Vaccinations
For a list of childhood vaccinations, click this link:
MMR
Why is the MMR vaccine important for you and your family.
HPV vaccine
See this video which explains the importance of HPV vaccine to teens
https://vimeo.com/826165871/139517d316
Sexual Health Advice
SH:24 is a free online sexual health service, delivered in partnership with the NHS.
Thank-You.
Montalto Medical Centre
Home
elcome to Montalto Medical Centre
ar Patients,
Zero Tolerance
We are a zero tolerance practice. GP’s and their staff have a right to care for others without fear of being attacked or abused.
In most cases, patients and their relatives are respectful towards surgery staff but unfortunately a minority of people are abusive or use threatening behaviour.
The surgery will request removal of any patient from the practice list who demonstrates any of the following behaviour towards our staff;
Using offensive language or swearing at staff
Verbally abusing or insulting staff
Using loud and intrusive behaviour
Any physical violence towards any member of the practice team
Posting abusive or potentially defamatory comments on social media
Persistent or unrealistic demands that cause stress to staff - requests will be met where possible and explanations given when they cannot
We ask that you treat all our surgery staff courteously and with respect. Thank you.
Flu/Covid/Shingle Vaccination Clinics
We run Covid/Flu/ Shingles clinics in accordance with Health Board guidelines. You will be sent a Text or Letter to invite you to a clinic for a vaccine, please be patient at this time, if you are eligible you will be contacted.
Prescriptions
Repeat Prescription Requests
Repeat prescription requests will take 48 hours (2 working days) to process.
While ordering repeat prescription requests, patients must give name, address, DOB, name and strength of medication required and chemist of your choice. Only one patient's order per voicemail, if ordering for numerous people please leave a separate voicemail for each patient.
Due to data protection and patients own safety, community pharmacies can no longer request medication on a patients behalf, nor can the practice post individual prescriptions to patients. This has to be ordered by either the patient, their family or patients representative.
Patients can allocate a chemist in Ballynahinch or arrange to collect prescriptions in the surgery.
You can order using either:
Repeat Prescription Line on 02897565999 (operational during office hours)
Montalto Medical Centre Website
Box at the front lobby in the Surgery
Please be aware of bank holiday closures when ordering your medication and allow extra time
Disabled Access
Access for disabled persons is through the Automatic door at the main entrance. All services provide are on ground floor level. There is a disabled toilet and we have a wheelchair available for use in surgery.
Hearing Difficulties/Deaf
If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance. Your preferred communication type is important to us so please make our team aware of your choice. We can also arrange for longer in house consultations with the medical team.
Pregnant Patients
Pregnant patients can self refer to hospital for antenatal care using the following link:
Self referral for antenatal care SEHSCT
Information about interpreting services for non english speaking patients.
Waiting List Reimbursement Scheme
Please see link below for answers to frequently asked questions regarding the Waiting list reimbursement scheme:
Opening Times
Opening Times
Reception Opening Times | |
Monday |
08:30 - 12.45 13.45-1800 |
Tuesday |
08:30 - 12.45 13.45-18.00 |
Wednesday |
08:30 - 12.45 13.45-18.00 |
Thursday |
08:30 - 12.45 13.45-18.00 |
Friday | 08:30 - 1.00(door closes 12.45) |
Weekend | closed |